hello....we have a need to prevent employees from ...
# general
v
hello....we have a need to prevent employees from editing Customer Info, even for employees with edit access to Customer records. We are able to acheive this using Client/UE scripts. But certain roles have access to "Login as Customer" link on the Customer record and they are still able to alter the Customer Info...is there a way to prevent ?
s
You can add a before-submit script that throws an error when an unauthorized person edits the customer record. This will prevent anyone from editing the customer record from any point of Netsuite.
v
To close the loop, NS has responded that there is no documented workaround for this issue. Enhancement 526347 is in progress to address this need.