Why do users with the same role see different thin...
# ask-stanley-ai
r
Why do users with the same role see different things specifically in Related Records
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AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** Users with the same role might see different things in 'Related Records' due to several reasons: 1. Subsidiaries or Departments: If the users belong to different subsidiaries or departments, and there are restrictions based on these, they might see different records. 2. User Level Preferences: There could be global preferences set at the user level that might impact what they see. 3. Access Control: Some access, depending on how it's set up, is not controlled or visible at the role level. This could include custom records, custom fields, and sometimes even custom forms. 4. Scripts or Workflows: There could be scripts or workflows running that are hiding certain records. 5. Custom Segments: Custom segments could also impact what users see. 6. Field or Role Permissions: The visibility of certain records could be tied to specific field or role permissions. Remember, even if two roles match in the 'Show Role Differences' feature, users might still see different records due to the reasons mentioned above.
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.864666224
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.836527348
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835042179
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