User2351
09/25/2024, 6:16 PMCeligo AI
09/25/2024, 6:17 PMAI generated answer (using internal Slack threads):Yes, you can get an alert when a case is created without using a saved search. This can be achieved by using a workflow. Here is a general idea of how you can set it up: 1. Create a new workflow in NetSuite. 2. Set the record type to 'Case'. 3. Set the trigger type to 'On Create'. 4. Add a 'Send Email' action to the workflow. You can customize the email content to include the information you need. This way, whenever a new case is created, the workflow will trigger and send an email alert. Please note that there might be a delay up to 30 minutes for the workflow to trigger. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
09/25/2024, 6:17 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.8090837
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.807342231
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.798841
Celigo AI
09/25/2024, 6:17 PM