a saved search has been made public, some users with the same role are able to view the saved search and are able to see the results where others are seeing 0 results. why is this happening ?

AI generated answer (using internal Slack threads):

The issue where some users with the same role are able to view a public saved search and see the results, while others are seeing 0 results, could be due to several reasons: 1. Audience Restrictions: Even though a saved search is made public, it can still have viewing restrictions. Check the Audience tab of the saved search in question. The roles box needs to be checked to ensure that the role of the users who are unable to see the results is included in the audience. 2. Private Searches: If the saved search is owned by another user and is not made public, it will not show up in the global search. However, it should show up on the list of searches if the "Show All Private Searches" option is set to Yes. This is a known issue in NetSuite and can be misleading as one would assume that the -All- option would show more searches than the Yes option. 3. Admin Role: The admin role should be able to view all saved searches, including private ones, by setting the filter on the view to "Show All Private Searches". However, this may not work for every role. Remember to always check the settings and permissions of the saved search and the roles of the users who are having issues viewing the results. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******