Hi all why do I get this error? login: Only the user can change this password, as this user has access to more than one NetSuite account.

For example, consultants have multiple environments tied to their email address. When a client randomly tried to reset it for them in the past, it caused a lot of challenges.

more than one NetSuite account

It means the user email has access to another company NetSuite instance

@Rich Keller yes it's about consultant task, i cannot give access

You can give access. You just can't change their PW, NetSuite will give you a pop up saying to adopt their password from other environments. Don't try to set their password on giving access.