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09/25/2024, 4:40 AMCeligo AI
09/25/2024, 4:40 AMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The issue you're experiencing where you can't access assigned roles other than admin after logging in could be due to the Single Sign-On (SSO) settings for the roles. If SSO is implemented for a role, you might not be able to access it without going through the SSO process. Here are some steps you can take to troubleshoot this issue: 1. Check if the role has the SAML Single Sign-On permission. You can do this by going to the role/permission/setup and checking if this permission is enabled for the specific role. 2. If the SAML Single Sign-On permission is enabled, this could be the reason why you can't access the role. If your company is using SSO and other users are using this role, be cautious about removing this permission as they might have to set up a new password to log in. 3. If the role is a web services only role, it might not show up under your name even after logging out and logging back in. 4. Check the subsidiary permissions for the role and make sure they align with your employee record's subsidiary. 5. If the role is a custom role you created, make sure SAML is not selected in permission>setup. Remember to log out and log back in after making any changes to the role settings to ensure the changes take effect.
Celigo AI
09/25/2024, 4:41 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.826916695
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818979263
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.815321267
Celigo AI
09/25/2024, 4:41 AM