can you unapply a customer payment in a closed per...
# ask-stanley-ai
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can you unapply a customer payment in a closed period
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AI generated answer (using internal Slack threads):
Based on the conversations from the Slack threads, it appears that unapplying a customer payment in a closed period is not directly possible in NetSuite. This is due to the fact that when a payment is unapplied, it can potentially generate a currency revaluation, which cannot be posted in a closed period. However, there are some workarounds that were suggested in the threads. One of them is to issue a credit memo in the open period to reverse the application. This would effectively unapply the payment without directly interacting with the closed period. Another point to note is that if a user has full permissions for currency revaluation, the system will delete the currency revaluation from the closed period when a payment is unapplied. This is not ideal as it can lead to inconsistencies in the financial records. In the case of unapplying a vendor payment (which is essentially a prepayment), there doesn't seem to be a direct way to do this either. The conversations suggest that the system does not provide an option to close a line in bill payments. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.846318841
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.822842479
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.819203854
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