This site was built to compliment the existing NetSuite Professionals Slack Community by adding a means for members to easily find answers to common questions and to create a searchable database of those questions and answers.

NetSuite Professionals

Legal Notice of Class Action Settlement: You May Be Entitled To Compensation

&gt;*AI generated answer (using internal Slack threads):*
Based on the conversations provided, it seems that some users have been discussing a Service Level Credit (SLC) claim related to an outage at a Boston datacenter. The claim was filed the day the service was restored and approval was received later. The users mentioned that they claimed a 25% service credit, as the outage was less than 99% and that was the maximum they could claim. 

Please note that the process and success of such claims can vary based on the specific terms and conditions of your service agreement. It's always recommended to review your service agreement and consult with your account representative for accurate information.

******
Disclaimer:

This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******

&gt;*Slack thread 1:* <https://netsuiteprofessionals.slack.com/archives/C298P0BCK/p1682015840808629|here> (available only if the original thread was posted in the last 90 days)
&gt;*Similarity score:* 0.76502353

&gt;*Slack thread 2:* <https://netsuiteprofessionals.slack.com/archives/C298P0BCK/p1655621851361419|here> (available only if the original thread was posted in the last 90 days)
&gt;*Similarity score:* 0.761782765

&gt;*Slack thread 3:* <https://netsuiteprofessionals.slack.com/archives/C298P0BCK/p1608751425471800|here> (available only if the original thread was posted in the last 90 days)
&gt;*Similarity score:* 0.756456077



Please provide your feedback on this answer.