SOLVED IN THREAD 👉🏻 ✅
Trying to understand how to handle a potentially unique process-
1. Customer Orders Item ABC on a Sales Order
a. Worth Noting that the Item Record has "Use Bins = True"
2. We create a Drop Ship PO for Item ABC and ship it directly to the customer
3. Item is fulfilled by the Vendor so we mark the Drop Shipped PO as Shipped and an Item Fulfillment is created
4. Order receives the product and determines they ordered the wrong product
5. We start an RMA against the Sales Order
6. We receive the item into one of our Warehouses (customer does NOT ship it back to the vendor)
7. On the Item Receipt, we want to add Inventory Details (specifically tell NetSuite what bin we put the returned item into), but we're not allowed to - the inventory detail icon does not display
Is there a different way we need to handle these if we don't want the customer sending the item directly back to the Vendor?