Jared
09/23/2024, 2:16 PMCeligo AI
09/23/2024, 2:16 PMAI generated answer (using internal Slack threads):To determine which workflow is disabling a field before record load, you can follow these steps: 1. Navigate to the record where the field is being disabled. 2. Click on the 'Customize' button and then select 'Customize Form'. 3. In the form customization page, go to the 'Custom Code' tab. 4. Under the 'Client Scripts' section, check if there are any scripts attached to the form. If there are, review the scripts to see if they are disabling the field. 5. If no scripts are disabling the field, go back to the record and click on the 'Workflow History' link at the top of the page. 6. In the workflow history page, you can see all the workflows that have been triggered on the record. Review each workflow and check their actions. Look for any 'Set Field Display Type' actions and see if they are disabling the field. Remember, the field could also be disabled directly on the form or on the field itself. Check the field settings on the form and the field settings in the record type to see if the field is set to be disabled. If the field is still editable after a record is saved, it could be because the workflow is no longer in effect after the record exits the workflow. You might need to adjust your workflow conditions or actions to ensure the field remains disabled after the record is saved. Also, note that NetSuite does not allow fields to be set as mandatory and disabled at the same time. If a field is set as mandatory, it will not appear as disabled. You might need to adjust your form or field settings to work around this limitation. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
09/23/2024, 2:17 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.82143116
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.815537632
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814866245
Celigo AI
09/23/2024, 2:17 PMJared
09/23/2024, 2:21 PMrico
09/23/2024, 2:32 PM