Todd Epple
09/19/2024, 3:27 PMCeligo AI
09/19/2024, 3:27 PMAI generated answer (using internal Slack threads):Based on the conversations, it appears that it is not possible to directly attach a Credit Memo to a Case using the
record.attach
method in SuiteScript. The record.attach
method is equivalent to clicking the attach button on the record in the NetSuite UI, and if there is no attach button, it means that attaching is not supported for those record types.
However, you can relate the Credit Memo to the Invoice, and it should appear in the related records of the Invoice when it's applied. If the Invoice was paid, the Credit Memo will sit unapplied until you apply it to a different Invoice or refund it.
If you want to see all Credit Memos that belong to a particular Invoice, regardless of whether they are open or applied, you could create a custom sublist. This would allow you to see all related Credit Memos as long as they were raised from the same Invoice.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
09/19/2024, 3:28 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.846775413
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.845492244
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833818555
Celigo AI
09/19/2024, 3:28 PM