I'm trying to use the Demo Payment Plug-in and the...
# ask-stanley-ai
m
I'm trying to use the Demo Payment Plug-in and the pay processor I set up does not appear in the Payment Processor dropdown on a payment record. I have checked that the subsidiary matches the one selected in the payment processor page. What could explain this?
c
AI generated answer (using internal Slack threads):
Based on the conversations, there could be several reasons why the payment processor you set up does not appear in the Payment Processor dropdown on a payment record, even though the subsidiary matches the one selected in the payment processor page. 1. Check the Default Payment Account: Ensure that the default payment account on the vendor record is set to the account you use for disbursements. If it is blank, it could be the reason why the payment processor is not appearing. 2. Check the Vendor Bill: Make sure that the vendor bill has the AP account on it. The AP account is usually fetched from the vendor record and used in vendor bills. 3. Check the Electronic Bank Payment Status: Go to Setup > License Client > License Dashboard and check if the Electronic Bank Payment is active. If it is not active, it could be the reason why the payment processor is not appearing. 4. Check the Bank Account Status: Ensure that the bank account linked with the company bank details is not inactive. If it is inactive, it could be the reason why the payment processor is not appearing. 5. Check the Payment Form Link: If you are using a custom sales transaction, ensure that the payment form is correctly linked to the transaction. If it is not linked correctly, it could be the reason why the payment processor is not appearing. If all these settings are correctly configured and the payment processor still does not appear, it might be necessary to use a client script or a workflow to set the default payment account by subsidiaries or to add a payment button to the custom sales transaction. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.811322927
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.808753252
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.806436479
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