when hovering over on actions menu while reviewing...
# ask-stanley-ai
n
when hovering over on actions menu while reviewing the vendor record the AP senior role can not find any actions however the other role see the dropdown list and all have the same permissions
c
AI generated answer (using internal Slack threads):
It seems like the issue you're experiencing is related to role permissions in NetSuite. Even though you've mentioned that all roles have the same permissions, it's possible that there might be some hidden or overlooked permissions that are causing this discrepancy. In NetSuite, the visibility of certain actions or options can be controlled by role permissions. If the AP Senior role is not seeing the same options as other roles, it's likely that there's a specific permission that's missing or not enabled for this role. One way to troubleshoot this issue is to create a new role with no permissions and then gradually add permissions until the missing options become visible. This can help you identify which specific permission is controlling the visibility of these options. Another thing to consider is the form being used. In NetSuite, different forms can have different fields and options. Make sure that the form being used by the AP Senior role has the necessary options enabled. Remember to clear your cache and log out and back in after making changes to role permissions, as these changes might not take effect immediately. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833116055
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.825206876
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.821351111
Please provide your feedback on this answer.