Hi everyone, when I want to attach newly created file to a customer record (so it shows in communication tab) I am using N/module and attach method but still getting attach ID null. Anyone would now why? Suitelet is executing as administrator.

const pdfFile = renderer.renderAsPdf();

                    var fileObj = file.create({
                        name: `${custName} - FSA.pdf`,
                        fileType: file.Type.PDF,
                        contents: pdfFile.getContents(),
                        folder: 47453 // Replace with your target folder ID
                    });

                    var fileId = fileObj.save();
                 

                   // Attach the file to the customer record
                    try {
                        var attachId = record.attach({
                            record: {
                                type: 'file',
                                id: fileId
                            },
                            to: {
                                type: 'customer',
                                id: curRecID
                            }
                        });
                        log.debug('File attached to customer', `Attach ID: ${attachId}, File ID: ${fileId}, Customer ID: ${curRecID}`);
                    } catch (attachError) {
                        log.error({
                            title: 'Error Attaching File',
                            details: attachError.message,
                        });
                    }

Debug result: Attach ID: null, File ID: 81907, Customer ID: 229

record.attach returns void

Hi Eric, Thank you, I have not notice that. But how come then file is not visible in Files section?

From what I can see it looks correct. I can't see how customer ID is being set. Have you verified that the file is being created correctly?

File is created correctly and I see it in File Cabinet. I am getting customer ID from CS.

I still don't see anything wrong with the attachment of the file to the customer record. Could it be a permission issue on the role that you're viewing the customer record?