Anyone having UI problems with NetSuite this morning? NS status page isn't reporting anything, but I have multiple users at various locations reporting all kinds of inconsistent UI issues -- unable to access subtabs, unable to select from dropdowns, unable so save orders. I'm not able to recreate myself, but I've seen in for multiple users. The inconsistency make it hard to take to support .
We are having a ton of UI issues as well. Can't edit/save orders, item sublist doesn't load on orders, can't replace the employee field. All over the place.
Glad someone else is experiencing this. Was driving me crazy.
j
Jason Zech
09/03/2024, 2:59 PM
Yes! that describes it exactly. Very inconsistent, and I haven't been able to reproduce myself. but enough users are reporting and showing me for me to know it's a real problem.
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MathewTREW
09/03/2024, 3:18 PM
I've been able to reproduce it but others in my department cannot. I've found so far it seems to only be affecting users using Edge browser.
j
Jason Zech
09/03/2024, 3:19 PM
I'm on the phone with support right now. The SuiteBuilder team is logging a "defect" for this issue - screen freezing, unable to access subtabs, unable to use some fields due to "flicker" of cursor".
Jason Zech
09/03/2024, 5:02 PM
@MathewTREW -- another user suggested that having users update Chrome manually to the lasted version fixed the issue for them. I've done it with a few users here, and we are also seeing no issues after the update. Early evaluation for us, but looks promising.