We are planning to change the access tokens to change the user linked to them. The employee record is a generic one that is not actually assigned to any user. Currently, our access tokens are tied to our IT head. What is the best process here without breaking the integration? Do we just revoke the current Access Token and create a new one?

If you revoke the tokens any integration using them will stop working. Then you’ll have to go into that system and add the new tokens to re establish that connection I usually make an employee called “[company] Integrations” and give it a role called “Integration Access”. Then create tokens using that user/role This way you can freely update the permissions without having to change tokens or users. But again if you do this you will have to update any integration you have to use these new tokens

Thank you. Do you consider it risky? We are planning to do it for our MyPay, MessageMedia and Volopay integrations.

It’s not risky if you have access to those Apps and can quickly input the new API keys

Gotcha. Sounds like if we do it during off-peak hours then we should be fine.