hello, we don’t have a sandbox so can’t test carelessly.. but we are in the process of fixing transactions that are already closed and posted with Avalara if we delete those in NS, what would be the behavior from avalara’s end? since w’re gonna import the deleted transactions with the correct data, such as customer.

Have they already been reconciled and Commited in Avalara? https://knowledge.avalara.com/bundle/sia1659617841496_sia1659617841496/page/Reconcile_tax_transactions.html

some are, some arent. basically we are trying to fix merged customers

Did merge change tax implications? Ship From/ Ship To used to calculate taxes? Otherwise I would think that the transaction information sent to Avalara would still be valid regardless of the merge, and the transaction would have merged under the customer record that was set as Master, from the duplicate

Got it! Thank you. I’d have to double check to confirm, but thanks for the direction!