hi all - does anyone use SuiteApprovals and have approvers running into this error? "Tag containing unique string characters in the response email appears to be corrupted or missing." I saw its a known issue in the Gmail app but i'm wondering if there are any workarounds within the app itself somehow

• From Suite Answers: Emails should not contain tags with unique string characters because it will be considered as corrupted or missing. You will be notified to resend your reply using the original approval request email. https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/bridgehead_160328390111.html#subsect_34110902581

what does this mean? as far as i understand the approvers are just pressing Approve and sending the email

Did you edit the approval request or confirmation email? Or add a signature with a tag in it?

i can ask. what exactly is a signature with a tag?

an html tag. Start by asking if they have changed the email template and if so, how.