Hey All - I created an access token in Netsuite for an application we are syncing data from and into NS.
Turns out the role used to create the access token was missing specific permissions. I've since added the permission to the role.
Does anyone know if I will need to create a new access token and resync with the application or will the permission being granted to the role get applied to the access token?
r
RJMNS
07/16/2024, 10:24 PM
It should take the new permission without creating a new token. That being said, at least for us, it often takes a bit for our integration platform to reflect a permission change. I'm not sure if it's a NS problem or a problem with our platform, but it usually takes at least 30 mins to reflect, sometimes as much as 60 minutes.
🙌 1
c
Cameron
07/16/2024, 10:24 PM
this is what I was hoping. Thank you!!
👍 1
r
RJMNS
07/16/2024, 10:24 PM
The lesson you learn is to be 100% on your permissions being correct before connecting because it's a PITA to wait if you miss something...ha
m
michoel
07/17/2024, 12:10 AM
I've never seen a delay in permissions taking affect. Which integration platform are you using?
c
Cameron
07/17/2024, 2:28 PM
it must be on the other system's side. This morning the updated permissions were in effect and working as intended!
Cameron
07/17/2024, 2:29 PM
We were looking to have the "Class" field available in Airbase which we were previously not using. We recently implemented this so added the role yesterday and is in effect this AM.
r
RJMNS
07/17/2024, 2:50 PM
> Which integration platform are you using
Workato. Probably them and not NetSuite then.