Hi does anyone know why suitelets and restlets that create Sales Orders wouldn't trigger any user event scripts on Sales Order creation?

The UE isn't deployed or its got some kind of context conditional that isn't firing what you want. They both fire UEs.

That's what I would have thought, Advanced Customer Service is telling us otherwise so thanks for confirming that

the usual is making sure the script deployment is setup to include the suitelet context and has an audience that includes the user making the requests to the suitelet/restlet

And the script itself isn't specifically exiting in certain execution context or user event context, not sure if it is your UE or not.

Thanks for the feedback all, I'm going to take another pass at the items mentioned here, hopefully it's that simple.