I have a script that doesn't appear to trigger a function when I use the Save & Same button on a case. I assumed the Save & Same context would be 'copy', but it's not. Any ideas?
Save & Same just creates a new case with the same customer
m
mg2017
10/21/2021, 4:05 PM
Thanks for the links. I have a field I need setting based on the customer - I set this field when in edit or view mode, so now I would need to include a 'create' in the context check.