Does Anyone integrate UPS API into netsuite and st...
# suitescripta
Azi
10/06/2021, 11:29 PMDoes Anyone integrate UPS API into netsuite and start having issues recently?
I have had 2 issues that just started in the last day or 2.
1. It takes a really long time to get a response
2. Every so often, the response I get from Netsuite when trying to make the request is
An untrusted, unsupported, or invalid certificate was found for this host.I see from the help center that this error means SSS_INVALID_HOST_CERT, but I am confused as why it work sometimes, and also does that mean it is an issue on UPS's side. This is working a part of an app I had running for about 4 years now without issues
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wes_w
10/07/2021, 3:58 PMwes_w
10/07/2021, 4:00 PMIf you are using a Let's Encrypt certificate on your side, that means that UPS has not made adjustments on their side to accept the new root certificate
wes_w
10/07/2021, 4:00 PMI'm having the same issue with Coupa on an integration with NetSuite
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Azi
10/07/2021, 7:46 PMIf you are using a Let's Encrypt certificate on your side, that means that UPS has not made adjustments on their side to accept the new root certificate@wes_w What do you mean by this? I am not using any certificate on my side I am simply making a https request in Netsuite using the
N/httpsw
wes_w
10/07/2021, 7:56 PMWell, it could be on NetSuite's side and UPS is using a Let's Encrypt cert for https
wes_w
10/07/2021, 7:57 PMIf you browse to the URL you are posting to in a browser, take a look at the certificate
wes_w
10/07/2021, 7:58 PMI doubt it's NetSuite. They use a DigiCert certificate
wes_w
10/07/2021, 8:01 PMAlthough it could be that NetSuite has not updated their backend to trust the new root certificate (ISRG Root X1)
wes_w
10/07/2021, 8:21 PMTo test a bit more, I sent a nlapiRequestURL to my server that Coupa is having trouble communicating with, and NetSuite was able to get a response, so I'm not sure if this is part of your issue or not.
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Azi
10/07/2021, 10:23 PMThanks for your help. I raised a support ticket with Netsuite. I'll see what they say
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Seth_at_TBMBM
10/15/2021, 7:16 PMJust curious what was the case # with Netsuite. I am having the same issue
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