Does anyone know there’s a maximum transaction cou...
# suitescriptl
Lincecum
09/22/2021, 8:38 AMDoes anyone know there’s a maximum transaction count for a Customer? I have a customer have over 20,000 transactions, and now everytime I try to create another transactions for this customer, it just show me
record already existw
Watz
09/22/2021, 8:40 AMNever heard of it. Have you checked that doesn't try to set some external id on something that now has looped around or something like that?
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Lincecum
09/22/2021, 8:42 AMYes, I remove all customization/workflow and just put a single item in sales order.
Lincecum
09/22/2021, 8:43 AMAnd I try another customer with same item, it works
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NickSuite
09/22/2021, 11:11 AMSomething is triggering the duplicate check to fail. Never heard of a limitation. May be try NS support?
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Lincecum
09/22/2021, 2:26 PMSupport says is not URGENT
Lincecum
09/22/2021, 2:26 PM😞
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NickSuite
09/22/2021, 2:35 PMTell them business is down..
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Lincecum
09/23/2021, 1:23 AMturns out, if 1 customer have over 10k transactions, will generate a new child customer automatically
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Watz
09/23/2021, 5:18 AMOk, then your customer#1 couldn't generate that child customer because it already existed?
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