hello all, does anyone here tried merging records ...
# suitescriptg
Gojo
04/16/2021, 11:35 AMhello all, does anyone here tried merging records (customer) with transactions? I used ENTITY_DEDUPLICATION but it seems like its only merging records without transactions.
Thanks
b
battk
04/16/2021, 11:40 AMwhat dedupe mode are you using
g
Gojo
04/16/2021, 11:41 AMHi battk, i was using the merge one
b
battk
04/16/2021, 11:53 AMthat should make the master entity the new entity on all the trransactions
battk
04/16/2021, 11:53 AMwhats happening instead?
g
Gojo
04/16/2021, 12:12 PMYeah that's what I've been expecting, but the case was it wasn't merging record with transactions.
But when I tried test records without transaction, it did successfully merge.
Gojo
04/16/2021, 12:12 PMI just follow the netsuite's documentation for it.
b
battk
04/16/2021, 12:16 PMgo through the Duplicate Resolution Status to see whats happening
g
Gojo
04/16/2021, 12:46 PMwill try to see whats happening... thank you battk