hello, we have an email going out from a workflow, and the email has the

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link to it. Right now, as desired, it directs to the usual netsuite url, with your account id and env, etc. Is it possible to use dedicated subdomains instead of these urls?

Build your own link in your email template and remove the

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link

I actually wanted to direct user to the domain that we specify but in the backend its still the netsuite url

Yes. Can you just put that in your html template <a href=[your domain]/path/{internalid}>Click here</a>