This site was built to compliment the existing NetSuite Professionals Slack Community by adding a means for members to easily find answers to common questions and to create a searchable database of those questions and answers.

NetSuite Professionals

Can I extract a zip code from existing customer payment information?

You can load/search the customer that is on the customer payment-transaction and extract the zip-code there.

There is a cczipcode-field as well, but it may only apply to credit card payments:
_NetSuite enters the zip or postal code from the customer's billing address. If the field contains no value or the wrong value, check the customer's record at Lists &gt; Relationships &gt; Customers. On the Address subtab of the customer's record, make sure the default billing address contains the correct zip or postal code._
<https://system.netsuite.com/help/helpcenter/en_US/srbrowser/Browser2020_1/script/record/customerpayment.html>