Hello all, I have an error I do not understand: i have a MR script that creates SO, and it's working fine in SandBox, but sometimes in Production, I receive that unexpected error:

{

"type":"error.SuiteScriptError",

"name":"UNEXPECTED_ERROR",

"message":"TypeError: Cannot call method \"substring\" of undefined (NLRecordScripting.scriptInit$lib#13583)",

"stack":[

"Error\n at Object.processFile (/SuiteScripts/SFCC/BB_SFCC_lib.js:968:39)\n at Object.reduce (/SuiteScripts/SFCC/BB_MR_SFCC_ord01.js:217:57)"

],

"cause":{

"type":"internal error",

"code":"UNEXPECTED_ERROR",

"details":"TypeError: Cannot call method \"substring\" of undefined (NLRecordScripting.scriptInit$lib#13583)",

"userEvent":null,

"stackTrace":[

"Error\n at Object.processFile (/SuiteScripts/SFCC/BB_SFCC_lib.js:968:39)\n at Object.reduce (/SuiteScripts/SFCC/BB_MR_SFCC_ord01.js:217:57)"

],

"notifyOff":false

},

"id":"",

"notifyOff":false,

"userFacing":true

}

I do not understand the

NLRecordScripting.scriptInit$lib#13583

reference. What is it? I have done a search on all the scripts but I do not see it. It looks like it's coming from the Source Code of NetSuite but I'm not sure. Thanks in advance.

probably internal netsuite code

hello, thanks. We have solved the issue, the SO was created on the wrong customer. But that error is really weird. It's super complicated to debug.