Any ideas as to why a user event script is only working in testing mode? The script loads a saved search and then populates a field with the results.

script deployment audience

Hmm...so debug log level may be the culprit?

not really, but when the script status is set to released, the log level changes

Ok. Thanks.

Audience and Permissions would be the two things to check, assuming by "not working" you mean the field is not getting populated correctly

Its not even firing. Debug logs shows nothing when released but in testing it works fine.

try check all roles and execute as admin

very likely audience

And this is logged in as admin

testing will work for the current logged in user (even if no audience is set), but released will only work for users/groups/etc in the audience

The default Audience is literally no one, so if all you do to release a script is change it from Testing > Released, it will not work

^This caught me so many times when I first started writing scripts.

It must work as per above scenarios, if not then it's weird

audience it was. i could have sworn i selected all roles but i did not. fail on me.

Can you post ur script here