When you fulfil manually with a quantity less than what's committed, does the inventory detail need updating to reflect the fulfilled quantity? I don't remember this being an issue previously but I'm seeing the inventory detail unset itself when you enter fulfilled qty less than the committed qty.
k
Kevin
08/25/2020, 4:16 AM
@Craig it's usual behavior, since NetSuite transforms dynamically from sales with exact committed quantity in order to reduce manual entry, so whenever you manually enter different quantity than committed then YES, Inventory details also need to update.
c
Craig
08/25/2020, 4:17 AM
I need to map the qty to the inventory detail subrecord when a fulfilment is crated then
Craig
08/25/2020, 4:17 AM
as the qty coming back from the WMS may be less than the commitment in NS
Craig
08/25/2020, 4:18 AM
I'm sure they have been underfulfiling for a while though and haven't had this error before