["formulanumeric: CASE WHEN {custentity_the_total_billing_amount} < 1000 THEN (CASE WHEN {custentity_last_appointment_date} >  {custentity_customer_since} OR TO_DATE({custentity_last_phone_call_date_time},'MM/DD/YYYY')  > {custentity_customer_since} THEN 0 ELSE 1 END) ELSE (CASE WHEN {custentity_last_appointment_date} > {custentity_customer_since} THEN 0 ELSE 1 END) END","equalto","1"],