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hi, I'am trying to send email using a template, but I am getting this error. Sorry newbie here :see_no_evil:

`var mergeResult = render.mergeEmail({`
            `templateId  : 1961,`
            `customRecord: {`
              `type  : 'customrecord87',`
              `id    : 1602`
            `}`
          `});`

so i just get the internal id of the template

and the id on the custom record is the id of the record itself

<https://system.netsuite.com/app/crm/common/merge/emailtemplates.nl?whence=>

use the internal id number of the template

your error message explicitly says that your string cannot be converted to an integer

oh ok.. my bad :weary:
but one more thing, how can I pass the value inside the email ?

value from my custom record, I want to reflect that on my email as well.

do you know how the templates work normally?

yes, right now I use the template. But what I want is to use my custom record values.

its more obvious from the template editor if you enable mail merge on your custom record

that will allow you to select the custom record as a field type so that you can insert fields using the ui

i forgot to send an update. It seems that my code is correct and the problem is my template.. hehe thanks <@U5TF1GQ20> for pointing it out