Hi everyone, i've been trying to transform an "Inv...
# suitescript
h
Hi everyone, i've been trying to transform an "Invoice" to "Customer Payment". It created a payment just fine, however the status is "Unapproved Payment" even though i did set payment.setValue('chargeit', true). My question is how to get the Payment Status to be "Not Deposited". Thanks
b
are there any payment events?
h
yes there are
They are all marked "Operation was successful" with P/N Ref as well
b
account correctly set?
h
The account is set to Unapproved Customer Payments
but i can't change that
b
what the account set on the payment method?
h
i'm not seeing any account under Payment Method of Payment record...
there're Payment Option, Payment Processing Profile, Auth Code, P/N Ref, and Cardholder Authentication
b
find the payment method in the accounting lists
h
where can i find the accounting lists?
h
thanks, there're seven payment methods under Accounting lists: American Express, Cash, Check, Discover, Master Card, Online Payment, VISA
b
find the one that is set on your customer payment
h
it's American Express. And the account is "Group with undeposited Funds"
b
needs a proper account
do not choose randomly
h
i changed it to Deposit to Account: 1100 Customer Deposit Account, but still no luck
b
make sure the payment method is associated with your payment profile on the payment method
h
thanks battk. I guess there's another credit card implementation going on here so i'm contacting the vendor to find out. Thanks for your help