Hey all! Quick question. I’m trying to attach item records to a support case. I’ve created a custom sublist and I can attach through the UI, but using a UE afterSubmit script, its not allowing: ‘Attaching of record type inventoryitem to supportcase is not supported’. Anyone know a work around for this? Is there a different

type

I should set in the

record.attach()

? In this instance

type

will always be

'inventoryitem'

Current code:

util.each(itemArray, function(item){

var itemId = item.id,

itemType = item.type;

record.attach({

record: {

id: itemId,

type: itemType

},

to: {

id: returnCaseRecordId,

type: record.Type.SUPPORT_CASE

}

});

});

As always thanks in advance for any help

@Josh P record.Type.INVENTORY_ITEM from help for record.attach "The record type of the record to attach to. Set the value using the record.Type enum. To attach a file from the File Cabinet to a record, set type to 

file

."

@NElliott Thanks for getting back to me. I tried that, it throws the same error.

this sounds strange

@battk no the field isn’t set to

Record is Parent

do you have an attach button?

Yes

im not sure how you get that custom sublist without that

Record is Parent

checkbox being marked on a custom field