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`502 Bad Gateway`
Does anyone know what could be wrong? I am using suitescript 2.0 RESTlet to get a record, can make a successful call in my instance, but when I move the script to customer instance, I get this error, the script is the same.

might want to see if there is a more helpful message in the body

but general debugging steps is to make sure that you are using the correct url found on the script deployment

and that the script deployment's status is released and the script audience correctly

importantly you want the script audience to include the user/role you are using for authorization

you also should switch to tba if you are using the user credentials through the nlauth authorization header

<@U5TF1GQ20> is it make sense to select all audience? yeah i am using token based authentication

if you are trying to follow best practices, you would limit the script audience to only the users/role that need access to your restlet

if you are trying to fix an error, i would simple recommend setting all roles

fixed, `502` error because we deployed the script in sandbox, but customer connect to the production. Thanks <@U5TF1GQ20>