I'm trying to deploy a User Event script against a...
# suitescriptt
Tyler
06/02/2020, 3:31 PMI'm trying to deploy a User Event script against a Customer Payment record, but I'm not finding it in the list of Deployments. What am I missing here?
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stalbert
06/02/2020, 3:51 PMlook to see if that record has been renamed as part of your NS config?
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Tyler
06/02/2020, 3:51 PMHmm, how would I find that out?
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stalbert
06/02/2020, 3:52 PMtype 'rename' in global search
stalbert
06/02/2020, 3:53 PMalthough oddly customer payment shows as just 'payment' to me, even though it shows up as "customer payment" in the record type dropdown on the script deployment
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Tyler
06/02/2020, 3:54 PMI never knew this existed, cool! It does still show as Payment when I go in to edit, but when I look at the Deployment 'Applies To' dropdown, I don't see a Payment option. This is strange.
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stalbert
06/02/2020, 3:55 PMand you don't see "Customer Payment" in the dropdown either?
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Tyler
06/02/2020, 3:56 PMNope. I see things like "Payment Item" or "Payment Method", but none of those are firing this script when I load and save a payment.
Tyler
06/02/2020, 3:56 PMI also tried Vendor Payment for kicks but that did nothing either
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stalbert
06/02/2020, 3:56 PMand you're logged in as administrator?
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Tyler
06/02/2020, 3:56 PMYep!
Tyler
06/02/2020, 3:57 PMThere isn't some kind of configuration on the Payment record that would stop scripts from being deployed against it is there?
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stalbert
06/02/2020, 4:27 PMnot that I know of... maybe someone else will chime in?
stalbert
06/02/2020, 4:28 PMor, file a case with NS support?
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Tyler
06/02/2020, 4:28 PMI submitted a case earlier. I was hoping it was just something small I was missing but I guess not. Thanks for helping out @stalbert
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stalbert
06/02/2020, 4:29 PMsorry I wasn't helpful!
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Tyler
06/02/2020, 4:29 PMYou’re always helpful my friend
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Tyler
06/03/2020, 6:22 PM@stalbert you were right all along.
Tyler
06/03/2020, 6:23 PMJust got off the phone with Support - under the "Rename Records/Transactions" page (which you had mentioned), there is a Customer field. In that field, this environment had been renamed to Client. Therefore, the Customer Payment was actually Client Payment. Such a silly little thing, but now I know about this for the future.
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stalbert
06/03/2020, 7:07 PMI wish on the script record it would show the native name in that list, perhaps in parenthesis or something
stalbert
06/03/2020, 7:08 PMbecause in code we don't get to work with the customized name - it's always the default name.
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Tyler
06/03/2020, 7:09 PMAgreed
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