Hello! Is there any way to apply a JE as a credit to a payment after it has been saved?
I usually see the option when creating it, but the option disappears when I try to edit an existing payment. TIA!
r
RJMNS
07/28/2022, 9:06 PM
If I remember correctly, you can't do anything with credits period (either via JE or even credit memo) after the payment has been saved once. Just a system limitation for some reason.
m
martha
07/28/2022, 9:10 PM
That’s unfortunate. Is the only workaround to accept another payment with $0 and the credit applied?
Our payments are created through the payment processor via a script, and apparently can't be deleted.