This site was built to compliment the existing NetSuite Professionals Slack Community by adding a means for members to easily find answers to common questions and to create a searchable database of those questions and answers.

NetSuite Professionals

//set item on support case
function setSE(type, name)
{
	var cust;
	var item;
	
try
{
	if((name == 'custevent_support_entitlement'))
	{

		// Get Support
		item = nlapiGetFieldValue('custevent_support_item');
		nlapiSetFieldValue('item', item);
		
	} // if name
	
	return true;

} //try
catch ( e )
{
            if ( e instanceof nlobjError )
                alert(e.getCode() + '\n' + e.getDetails() )
            else
                alert(e.toString() )
} // catch
} //end

This is just the function, prob need to see more to help...