Hi Team, I am facing issue while accessing Rest s...
# suitescript
p
Hi Team, I am facing issue while accessing Rest service in postman. Checked the error in the Audit trail & it is showing EntityOrRoleDisabled error. This error message description in the Netsuite document is Verify that the entity, contact, or role exists in the account. How to check these details? API response in postman
Copy code
{
    "type": "<https://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.2>",
    "title": "Invalid login attempt, for more details see Login Audit Trail.",
    "status": 401,
    "o:errorCode": "INVALID_LOGIN"
}
I have gone through Roles, Integration record & Access token but not able to figure out why it is not working. Let me know if any specific steps to be followed to resolve the same. Hi @battk , Do you have any idea about this error message?
b
from the error message, i would check that the role and the employee are both active