:wave: Hi everyone! does anyone know on this error...
# general
c
👋 Hi everyone! does anyone know on this error, I encountered this on PO Workflow. "Action execution FAILED: That recipient is invalid, disabled, or does not have an email address"
a
Hi @Chona Olasiman you have a Send Email action in the State your WF is trying to transition to. The receipient of that Send Email action is not Valid
If you look at that Send Email action in your WF does it have a reference to another field on your PO? Or does it just have a static email address?
c
It has a reference to another field
a
Is that field blank on your PO?
Or does that field contain a value that is Inactive? Like an Inactive Employee or something?
c
My WF will automatically set it to a static email address, the employee is active.
a
So your WF sets a field on your PO to a static value? Then it has a Send Email action to send it to the value you set in the field? Is the field on your PO an Email Address type? Or a List/record type?
c
It's a List/record type
Yes there is a State on my WF that will send it to the value I set in the field.
a
And the record set in that List/Record type field is an Employee? And that employee record is Active? And it has a valid email address in the Email field of the employee record?
c
I found the error on my WF it turns out that I send an email before setting the field value, that's why it's invalid, thank you so much for your help AI1! It really helps a lot.
a
Glad to hear you fixed it. Good catch!!
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