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*If you’re using SFTP, check your logs.*

*Defect* *584070* : *SuiteScript 2.0 &gt; N/sftp &gt; FTP_CONNECT_TIMEOUT_EXCEEDED*

I was successfully connecting on port 1022 and then it started throwing timeout exceeded errors. — I can still connect to a different endpoint on 22, so we will never know if it’s the port or network path unless others are also getting timeouts.. — ANY help would be appreciated~ :slightly_smiling_face:

basically NetSuite default time out 20 sec

I’m not sure it works but hope if connecting server responses for establishment on request

<@U61TENRBJ> NetSuite’s default timeout is the max timeout… 20 secs.. that’s all they allow.

You can set it between 1 and 20 and that’s all you get. Fortunately, or unfortunately, this specific issue isn’t related to timeout duration.. it’s related to a network path or port issue. OR “we’ll never know b/c they’ll never tell” :smile:

if it worked before and doesn't now it's likely a firewall in the way

that said, sftp normally connects on port 22 so not sure why you were using 1022 before?

SuiteScript - Troubleshoot *SFTP* Connections and Errors

Yes <@U61TENRBJ> but this wa all working and then it stopped.. the defect is still in progress with NetSuite..