where are you getting the error from
# suitescriptb
battk
02/06/2020, 10:16 AMwhere are you getting the error from
a
Ahmed
02/06/2020, 10:24 AMi have checked the outbound requests and saw few TIME_OUT ERRORS
Ahmed
02/06/2020, 10:24 AMclient reported this error.. while sales order processing i guess..
Ahmed
02/06/2020, 10:25 AMoutbound requests from Setup-> company -> outbound requests
Ahmed
02/06/2020, 10:29 AMSubject: A User Error Has Occurred
Account: 4770534
Bundle Name: Supply Chain Management
Environment: Production
Date & Time: 02/05/2020 08:20 am
Record Type: Sales Order
Internal ID: 647850
Script: SCM Transactions CS
Type: Client
Function: SCM.CPN.Transactions_CS.validateField
Error: SSS_CONNECTION_TIME_OUT
The host you are trying to connect to is not responding.
received this email as well ..could this be the issue in specific script of Netsuite Supply Chain Bundle
b
battk
02/06/2020, 10:29 AMyour error sounds like a 504 status code
battk
02/06/2020, 10:30 AMwhich is usually a response from a web server
battk
02/06/2020, 10:30 AMas in someone navigates to a url and they get a 504 error page
a
Ahmed
02/06/2020, 10:32 AMyup you are right.. but it shouldn't slow the netsuite sales order creation process i guess !!
b
battk
02/06/2020, 10:33 AMcant really tell you more without more precise information on what the user was doing to get the error
a
Ahmed
02/06/2020, 10:34 AMI will ask the client to provide more details .. Thanks for help
b
battk
02/06/2020, 10:40 AMa 504 status code as a response to a browser is something you would want netsuite support for
a
Ahmed
02/06/2020, 10:43 AMsure i will ask netsuite support
4 Views