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NetSuite Professionals

Has anyone had an issue with User Event scripts not being triggered in Web Services contexts? My UE scripts are set to run in that context, but when I look at the logs, it’s like Netsuite never even tries to run them

there is a Run Server SuiteScript and Trigger Workflows preference

there is a company wide preference and a request level preference

Do you know where this company-wide preference is? There aren’t many options in the `Company &gt; General Preferences` , and none of them seem to reference SuiteScript.

<https://system.na0.netsuite.com/app/help/helpcenter.nl?fid=section_n3422217.html>

<https://system.na0.netsuite.com/app/help/helpcenter.nl?fid=section_4170181850.html>

Our preference is already set to Run Server SuiteScript and Trigger Workflows :disappointed:

go through the web service logs and see if the request level preference is set