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NetSuite Professionals

Can I refund a customer based on calculated item price.
Let say I have a $40/month item, Customer has used for 15days and he is cancelling then I need to refund him $20.

what sort of transaction do you wish to make

common choices are cash refund or customer refund

Customer refund I am looking at but do we need to manually calculate refund amount?

```var ref = nlapiCreateRecord('customerrefund', {entity:996,customform:41});
for(var i = ref.getLineItemCount('apply'); i&gt;0; i--){
    if(1189 == ref.getLineItemValue('apply', 'doc', i)){
    ref.setLineItemValue('apply', 'apply', i, 'T');
    ref.setLineItemValue('apply', 'amount', i, ref.getLineItemValue('apply', 'due', i));
}
console.log(
i +' '+
ref.getLineItemValue('apply', 'doc', i) +' '+ 
ref.getLineItemValue('apply', 'apply', i) +' '+ 
ref.getLineItemValue('apply', 'amount', i) + ' '+
ref.getLineItemValue('apply', 'total', i));
}
console.log(nlapiSubmitRecord(ref, true));```

customer refund is more aimed at refunding a transaction rather than an item

you probably want to create a credit memo first, and then refund the credit memo

that said, i believe customer refund auto calculates the refund amount from the apply sublist

Thanks for the information and help I will dig into more.