Show your MR code...
# suitescripta
alien4u
10/18/2019, 12:14 AMShow your MR code...
k
Kai-Rey Lee
10/18/2019, 12:21 AMdefine([“N/record”, “N/search”, “N/format”],
function(record, search, format) {
function AssignCase(context){
if (context.type !== context.UserEventType.CREATE) {
log.debug(‘ignore because not create’);
return;
}
Kai-Rey Lee
10/18/2019, 12:21 AMthis if statement keeps getting hit
Kai-Rey Lee
10/18/2019, 12:22 AMfunction createCase(case_data) {
log.debug(“create case”, “creating case”);
log.debug(“case data”, case_data);
var title = case_data.title;
log.debug(“title”, title);
var account_id = case_data.account;
log.debug(“account”, account_id);
var new_case = record.create({
type: record.Type.SUPPORT_CASE,
isDynamic: true
});
new_case.setValue({
fieldId: “company”,
value: account_id
});
new_case.setValue({
fieldId: “title”,
value: title
});
new_case.setValue({
fieldId: “status”,
value: 1
});
var recordId = new_case.save({ignoreMandatoryFields: true});
if(recordId != null){
updateAccount(account_id);
}
log.debug(‘new case id: ’, recordId);
}
Kai-Rey Lee
10/18/2019, 12:22 AMeven though this is the code that is being run to create the case
e
erictgrubaugh
10/18/2019, 12:32 AMWhat entry point is
AssignCasew
wbermudo
10/18/2019, 1:48 AMI don’t think there is a ‘CREATE’ execution context on map/reduce.
e
erictgrubaugh
10/18/2019, 2:59 AMI think that's in the UE
k
Kai-Rey Lee
10/18/2019, 5:15 PMHi @erictgrubaugh
Kai-Rey Lee
10/18/2019, 5:15 PMhere is the script I have to respond to the creation of a case
Kai-Rey Lee
10/18/2019, 5:15 PMcase assignment
Kai-Rey Lee
10/18/2019, 5:16 PMdoes anything look awry to you?
e
erictgrubaugh
10/18/2019, 5:16 PMI assume you are not seeing
log.debug('context', context);erictgrubaugh
10/18/2019, 5:16 PMHave you checked for any errors in your
summarizeerictgrubaugh
10/18/2019, 5:17 PMYou could certainly be encountering an error in your save before this particular
afterSubmiterictgrubaugh
10/18/2019, 5:17 PMe.g. other scripts/workflows on the Case record, bad case data in the first place, etc
k
Kai-Rey Lee
10/18/2019, 5:18 PMIn my map reduce script however the case is being properly saved
Kai-Rey Lee
10/18/2019, 5:18 PMbut then in the following assignment script
e
erictgrubaugh
10/18/2019, 5:18 PMby default, M/R is going to swallow any error silently. you can either wrap your
save()try..catcherrorssummarizek
Kai-Rey Lee
10/18/2019, 5:18 PMokay that makes sense
Kai-Rey Lee
10/18/2019, 5:18 PMI will add some better logging and get back to you after some debugging, thanks
e
erictgrubaugh
10/18/2019, 5:19 PMyeah if an error occurs during
afterSubmitk
Kai-Rey Lee
10/18/2019, 8:56 PMSo my initial script is creating cases fine, however the UserEvent script is not picking up the Create event
Kai-Rey Lee
10/18/2019, 8:56 PM{“type”“delete”,“newRecord”{“id”“1582”,“type”“supportcase”,“isDynamic”false,“fields”{“message
Kai-Rey Lee
10/18/2019, 8:57 PMits type is being identified as a delete