I am having trouble creating a supportcase in suit...
# suitescriptk
Kai-Rey Lee
10/10/2019, 5:51 PMI am having trouble creating a supportcase in suitescript
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Will Schoenhals
10/10/2019, 5:53 PMI do, what error are you getting?
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Kai-Rey Lee
10/10/2019, 5:57 PMIt was a stupid mistake, I was using SUPPORTCASE rather than SUPPORT_CASE
Kai-Rey Lee
10/10/2019, 5:58 PMin the type
Kai-Rey Lee
10/10/2019, 5:58 PMThanks though
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Sirus Badiee
10/10/2019, 5:58 PMThat underscore will be the death of me.
đź’€ 1
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Kai-Rey Lee
10/10/2019, 6:03 PM@Will Schoenhals It seems i am still having issues, do you need to populate the record with all required fields before creation?
Kai-Rey Lee
10/10/2019, 6:04 PMI have tried looking for snippets of a case record being created everywhere but haven’t found much
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Will Schoenhals
10/10/2019, 6:07 PM@Kai-Rey Lee Yes, Netsuite forces you to populate mandatory fields before saving a record. If you don't want to fill al of them out, you can say
new_case.save({ignoreMandatoryFields: true});
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battk
10/10/2019, 6:57 PMgenerally i will recommend creating a support case in the ui to learn which field need to be set
battk
10/10/2019, 6:57 PMthen set those same fields in suitescript