Hello, I have a question. Is it best practice to ...
# arm
p
Hello, I have a question. Is it best practice to create a return authorization from a sales order or invoice? Thank you.
k
it depends . If you have your rev rec coming from SO then you need to create your RetAuth from SO; if your rev is coming from Invoice - from invoice
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d
or a combination. The RA will close the unbilled SO and offset the Rev Rec. However, a CM might be needed on the Invoice if any refund is required.
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The arrangements from all transactions can be merged to clear deferred revenue and unbilled adjustments.