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Hello, I have a question. Is it best practice to ...
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PF
06/19/2024, 7:12 PM
Hello, I have a question. Is it best practice to create a return authorization from a sales order or invoice? Thank you.
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Karina
06/20/2024, 12:58 PM
it depends . If you have your rev rec coming from SO then you need to create your RetAuth from SO; if your rev is coming from Invoice - from invoice
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d
Donna Harris - AppWrap
06/26/2024, 6:00 PM
or a combination. The RA will close the unbilled SO and offset the Rev Rec. However, a CM might be needed on the Invoice if any refund is required.
✅ 1
Donna Harris - AppWrap
06/26/2024, 6:01 PM
The arrangements from all transactions can be merged to clear deferred revenue and unbilled adjustments.
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