Hey all, I’m trying to get the Text of Customer Field on a Sales Order Record via

record.getText('entity');

and I’m encountering the SSS_INVALID_API_USAGE error. Supposedly this is a documented bug(? feature?) and since it only occurs some of the time I’m wondering if there’s a better way to retrieve the Customer Name than switching to

record.getValue('entityname')

getText only works if the field was set via setText

I have it in a UserEvent Script that runs on Sales Order Creation events. In both CSV imports and UI creation it seems to works sometimes and fail other times.

its not the safe choice

Alright, I’m using entityname already so I think I stick with that.