We've been told by NetSuite that the issues relating to Define should now be resolved, I can see that things are fixed for some of our customers but we still have the issue on one of our customer's who have their own NetSuite instance.

Yes, I've verified our customers accounts are good now.

Do you have the defect number? We had a similar issue and I want to find out if this is something we should about in the future

I've seen a few floating around. This is the one that I was given in my case: Defect 533522