@darrenhillconsulting I do not have access anymore to the account I did a customization for item fulfillment and the different shipping method but you must validate if this field is true 'generateintegratedshipperlabel', it indicates if they are using a shipping method, then validate if they are using fedex, ups of other, you then use 'packageups' or 'packagefedex'. If there is not shipping integration, you are safe to use 'package'