Every time a sales order is pulled into netsuite from Shopify , it creates a customer deposit which normally goes to undeposited funds.
How do we turn this off or stop this from happening because every day I have to go in and delete all of these custom deposits off?
s
sam1128
06/10/2024, 5:35 PM
Maybe turn of deposit record creation process from the integration.
g
Greg Lopez
06/10/2024, 7:42 PM
Is the problem the use of "Undeposited Funds" account or the Customer Deposit itself?
If you are deleting customer deposits, are you then creating a Cash Sale after fulfillment?
Greg Lopez
06/10/2024, 7:45 PM
Tu turn off the Customer Deposits flow , go to your Celigo Shopify integration app, go to the Billing flows, and turn this one off: "Shopify transaction to NetSuite customer deposit (add)".