Every time a sales order is pulled into netsuite f...
# general
m
Every time a sales order is pulled into netsuite from Shopify , it creates a customer deposit which normally goes to undeposited funds. How do we turn this off or stop this from happening because every day I have to go in and delete all of these custom deposits off?
s
Maybe turn of deposit record creation process from the integration.
g
Is the problem the use of "Undeposited Funds" account or the Customer Deposit itself? If you are deleting customer deposits, are you then creating a Cash Sale after fulfillment?
Tu turn off the Customer Deposits flow , go to your Celigo Shopify integration app, go to the Billing flows, and turn this one off: "Shopify transaction to NetSuite customer deposit (add)".